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General

Général

mailinformation@ckc.ca Telephone 416-675-5511 TelephoneToll-Free 1-855-364-7252 location 200 Ronson Drive
Suite 400
Etobicoke, ON
M9W 5Z9
hoursMonday - Friday
9:00 a.m. - 5:00 p.m. EST We're open right now! Nous sommes ouverts!

Membership Plus Toll Free

Adhésion Plus – sans frais

Order Desk

Bureau des commandes

Your Club is Here to Help!

Besoin d’aide? Le Club est à votre disposition.

If you’ve lost registration paperwork or certificates due to circumstances out of your control (fires, floods, etc.), please reach out to us using one of the above methods and we can help replace your important documents.

Paying for Your Applications & Orders

Wondering how to pay for your applications & orders, including membership renewals?
 
We have several different options for payment:
  • Visa, Mastercard, Visa Debit and Mastercard Debit through the Online Portal
    • Almost all your applications and orders can now be quickly and easily paid for on the online Portal.
    • If you have work pending payment, simply log-in to the Portal, and visit the “My Applications and Orders” page under “My CKC” in the blue menu bar and select the application or order you wish to pay for.
    • Members who have not used the online portal yet will be required to create a portal account.
  • Contact our Membership Services team Monday – Friday, 9:00 a.m. to 5:00 p.m. ET at (416) 675-5511 or 1-855-364-7252 (toll-free) and they will be happy to help!
 
  • Send an e-transfer to etransfers@ckc.ca
    • Don’t forget to send your security answer and identifying details (i.e., name, membership number, application or order #) in a separate email to the same address. Please double check that all payments sent via e-transfer are for the full amount owing (including relevant taxes).
  • By cheque mailed to CKC
    • ​200 Ronson Drive Suite 400 Etobicoke, ON M9W 5Z9
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