Labrador Retriever. German Shepherd.
Poodle. Shetland Sheepdog.
You love them all!
What you didn’t know was that there was a job where you could marry your love for dogs with your love for serving customers. There is and this is it.
We are The Canadian Kennel Club
, a non-profit national service organization focused on the promotion and advancement of purebred dogs, and the primary registry for purebred dogs in Canada.
Membership Services Coordinator
Today we are looking for a French/English bilingual membership services coordinator to provide exceptional member support to our community of proud dog owners and breeders.
We have approximately 20,000 members across Canada, who contribute and participate in a variety of ways - competing at shows and trials, organizing local events, promoting responsible dog ownership or simply staying apprised of the latest dog-related issues. From Nunavut to Newfoundland, we are all connected through our love of canine companionship.
As primary contact for our members, and also non-members, you’ll provide up-to-date information and services in French and English, on the phone, over email, by correspondence, and in person – from drop ins at reception.
That means you are the face of the Canadian Kennel Club – the first and often most lasting impression of what it means to be a part of our community. The person who knows membership policies, by-laws, and other information inside out, who makes sure members questions and concerns are answered and addressed, and who does it quickly and with a smile.
Working at The Canadian Kennel Club
First, we are united by our love for dogs and dog owners. You’ll be able to bring your dog to work, if you have one, and attend occasional dog shows – a real treat.
We’re also a close knit team. It’s more like a family than like a group of co-workers. We help each other out. And you’ll be learning from long-service people with tons of knowledge about Canadian dog ownership.
We also value loyalty and dedication. We’re looking for someone who wants to be part of our family for the long-run.
This is a full-time, permanent position in the 401/427 area of Etobicoke. We offer group benefits and pension eligibility after a year of service.
How to Apply
- Bilingual French/English (verified through language testing)
- Experience in a dedicated customer service role, in which you provided service in person, on the phone, and over email
- Proficiency with Windows PCs, Microsoft Office, and e-mail
- Any experience in a non-profit or with membership services is an asset
If you are interested in this position, please submit your resume to email@example.com
Please note that only those candidates selected for an interview will be contacted.