he IT4You project originated in 2015 from a need to replace CKC’s outdated, 30-year-old computer information technology that manages all membership, registration and event information.
The new computer system undertaking, currently in development, was christened the IT4You Project and promises to provide technology that will bring many benefits to CKC members. The new system will ensure member transactions are faster and more efficient, with improved reporting capabilities, and allow things like more timely publication of event results online. Through these improvements, members can also expect a better customer service experience.
To guide and oversee this project, the Board established the ERP (Enterprise Resource Planning) Steering Committee in March 2015. Since that time, the Committee has guided the identification and documentation of business processes for the new system, polled stakeholders for their insights to drive improvements, helped define communications needs and, in April 2016, selected a qualified vendor from an outstanding shortlist.
With Canadian vendor Pavliks in place since September 2016, work has now been completed in areas like requirements gathering and gap analysis (i.e. current state versus desired state). The team is also at work on the requirements involved in moving our old APPX data into the new, sophisticated Microsoft CRM system.
Data clean-up is an important early part of this project and, as “data” is your Member information, Members can help this process go smoothly. Simply review and update your Member Profile at https://www.ckc.ca/ckcmemberlogin.aspx to ensure CKC has your most up-to-date information.
It’s full-steam ahead and work to program and configure the new system has begun, with a goal of “go-live” in 2018. Watch for more updates in the coming months.
If you have questions or concerns, please get in touch with CKC by email at email@example.com.