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Final request for members to settle their outstanding balances

CKC is steadily moving forward with an enhanced computer system, offering users an improved online experience with tools that make doing business with CKC much simpler and faster. The new system will be pay-as-you-go, which requires a credit card, Visa Debit, cheque or bill payment through your financial institution.

When the system is implemented, later this year, all orders must be paid up front and member credit will no longer be available. In order to ensure a smooth transition with the new system, we are requesting that members who have an amount owing, please settle their account before July 1, 2018.

Thank you to all members who responded to our previous communications and have settled their account. For any members who still have a credit balance, there are three options:

  • Request that the credit be transferred to the new system (credit must exceed $10).
  • Donate the credit balance to CKC Foundation, for which a tax receipt will be provided (for donations of $20 or more).
  • Request a refund be mailed to you.

Members who have a credit balance should contact Membership Services to inform us of their decision. Please contact Membership Services at 416-675-5511, 1-855-364-7252 (toll-free), or email at information@ckc.ca

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