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Général Telephone 416-675-5511 TelephoneToll-Free 1-855-364-7252 location 5397 Eglinton Avenue W.
Suite 101
Etobicoke, ON
M9C 5K6
hoursMonday - Friday
9:00 a.m. - 5:00 p.m. EST We're open right now! Nous sommes ouverts!

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If you’ve lost registration paperwork or certificates due to circumstances out of your control (fires, floods, etc.), please reach out to us using one of the above methods and we can help replace your important documents.

Unique Email Addresses Required for All New Owners of Your Dogs During Registration

As we continue to improve our Member Portal, we are working to reduce the number of duplicate accounts for members, ensuring all dogs owned by you are reflected in your profile when you log-in.

A new profile is created each time a dog is added to the system without being connected to the correct Member. These duplicate profiles result in dogs not being correctly associated with Member profiles. As a result, when a Member logs into their Portal, they will not see all of their dogs. 

To solve this, all registrations must provide a unique and valid email address for the new owner(s).

In order to complete your online registration through the Member Portal, you will be required to provide a unique email address for each new owner(s). If you are unable to provide an email address for your new owner(s), you will need to submit your application via mail (5397 Eglington Avenue West, Suite 101, Etobicoke, ON M9C 5K6).

Reminder, all manually processed applications will incur a $10 manual processing fee.
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