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FAQ

Mailing Error: Duplicate Membership Cards

It has come to our attention that some CKC members have mistakenly received duplicate copies of their 2020 Membership cards via mail.
 
We apologize for this error and assure those members impacted that their information is correct in our system and has not been affected by this mailing error.
 
If you received two 2020 Membership cards, you are not required to keep both and are welcome to dispose of either one.
 
 
If you have any questions or concerns, our Membership Services team is available Monday to Friday from 9:00 a.m. to 5:00 p.m. EDT on Live Chat at ckc.ca, or via voicemail at 1-855-364-7252 (toll-free).
 
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