Get In Touch

Entrer en contact


Général Telephone 416-675-5511 TelephoneToll-Free 1-855-364-7252 location 5397 Eglinton Avenue W.
Suite 101
Etobicoke, ON
M9C 5K6
hoursMonday - Friday
9:00 a.m. - 5:00 p.m. EST We're open right now! Nous sommes ouverts!

Membership Plus Toll Free

Adhésion Plus – sans frais

Order Desk

Bureau des commandes

Your Club is Here to Help!

Besoin d’aide? Le Club est à votre disposition.

If you’ve lost registration paperwork or certificates due to circumstances out of your control (fires, floods, etc.), please reach out to us using one of the above methods and we can help replace your important documents.

Member Portal - Progress Update

We want to, again, thank you for your patience as we work to resolve the challenges with the Portal update. 

Our internal IT team has been working tirelessly and liaising with our external partners to resolve all the outstanding issues. 

  • We are pleased that overall performance and response time has been restored.  

  • The new, more efficient Canadian-Born application continues to work well. We are so glad to have been able to bring an effective solution to both our members' and our internal team’s feedback on this crucial application! 

  • All online applications have been restored in both English and French. Our team has done significant testing in-house and these applications seem to be working smoothly. 

  • Publish for Comments is now available. 

At this time, applications submitted/paid prior to the launch of the new Portal are not currently available under “My Application Grid”. The team is actively working on restoring these past applications. 

Our team is always here to help. As you can imagine, they have had an increase in calls and emails but they are diligently working through the backlog.  

If you run into any issues submitting or proceeding with applications or run into any challenges on the Portal. Please reach out to our Membership Services team at, by phone at 416-675-5511 or 1-855-364-7252 (toll-free), or by Live Chat on the website. 

AccueilHome > News > 2023 > April > Member Portal - Progress Update