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From My Side of the Desk: CKC’s New IT System

October 29, 2019

IT4YOU-computer-image-1.pngThe atmosphere at the office is distinct right now as we are deep into the transition from one IT system to the next.  For those of us that have become so dependent on IT throughout our day, we can forget how our lives have been changed by technology.  Debit machines, online news, GPS and more have made daily tasks and routines faster and more convenient.  So, it may be surprising to say that CKC’s new IT system has generated a variety of mixed emotions ranging from trepidation, nostalgia, optimism and relief.


Currently, we watch as literally tens of millions of records are moving into the new system after serving the old system for over thirty years.  Staff are undergoing training on the new system and getting a first-hand appreciation of how their daily tasks will evolve over the coming weeks and months.  We are prepping the membership and dog registration applications and event results that will be inputted into the new system as fast as possible when it is released to staff.  We continue to plan communications and support for the release of new self-service features to our members shortly after.  

 

1008599774.jpgDespite the obstacles turning off the old system has presented, the perseverance and patience from the membership, staff and the Board of Directors has prevailed. The research, planning, development and preparations for the new system has got us excited about moving into more modern times. We have high expectations for what the new system will support, including more and easier to use features for members.  We are committed to improve turnaround times, enhance productivity and provide more consultative service with the system.

 

Like any system transition of this magnitude, we can expect there to be hiccups along the way. We will probably have to draw on that patience and perseverance once again, but everything will be done to make it short-lived and allow us to short-list our emotions to satisfaction! 

The opinions expressed by authors on the Canadian Kennel Club Blog and those providing comments are theirs alone, and do not reflect the opinions of the Canadian Kennel Club or any of its employees.

Les opinions et les commentaires exprimés dans le blogue du Club Canin Canadien sont ceux des auteurs et ils ne reflètent pas les opinions du Club Canin Canadien ni de ses employés.

Lance Novak Lance Novak

Author InformationInformation sur l’auteur

Lance Novak

Lance Novak

Lance Novak has been the Executive Director and a member of the Board of Directors of the Canadian Kennel Club since 2013. He is proud of his more than 20 years experience at the senior management and executive level, in the not-for-profit and regulatory industries. Lance’s life-long personal involvement with purebred dogs fuels his dedication to the CKC.

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Comments
Brenda Kenchington
Thank you one and all. Bringing back all our records from the ashes was nothing short of a miracle. It will only get better. Thank you!
11/10/2019 11:34:02 PM

JEAN SIMMONS
I thought it was suppose to be up and running? Do we have to go to another website to find it?
11/4/2019 12:34:37 PM

Elizabeth Samson
Unfortunately while it is Nov. 4, 2019, your new platform is MIA! Very frustrating!
11/4/2019 9:24:51 AM

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AccueilHome > Blog > October 2019 > From My Side of the Desk: CKC’s New IT System